Guinee: Aéroport international Ahmed Sékou Touré : le Ministère des Transports lance la première édition de la semaine de l’hospitalité

Conakry Launches First Hospitality Week at Ahmed Sékou Touré International Airport: Enhancing Passenger Experience as a Strategic Priority

On November 10, 2026, the Guinean Ministry of Transport officially inaugurated the first edition of Hospitality Week at Ahmed Sékou Touré International Airport in Conakry. This initiative aims to place the passenger at the center of priorities and foster a genuine culture of service and hospitality.

Focus on Human-Centered Passenger Experience

Under the theme “Putting People at the Heart of the Customer Experience,” the transport sector seeks to improve the quality of passenger reception, enhance services, and promote Guinea’s image through its primary airport platform. Over seven days, a series of activities will emphasize continuous improvements in passenger service. These include enhanced traveler reception, cultural events, management immersion in daily operations, gift distribution to children, promotion of local Guinean products, satisfaction surveys, and recognition of the most dedicated airport staff.

Strategic Significance Beyond Transport

Deputy General Manager of SOGEAG, Mr. Sékou Ahmed Yansané, stressed the strategic importance of this initiative, highlighting that an airport is not merely a transport hub but serves as the country’s gateway and a reflection of its identity. The quality of reception and traveler attention directly influence the country’s international image. The event’s four key objectives are to acknowledge passengers, recognize airport workers, deepen dialogue with travelers, and promote Guinean hospitality.

Alignment with National Modernization Goals

Representing the Minister of Transport, the Chief of Staff emphasized that this initiative aligns with Guinea’s broader modernization efforts of public infrastructure and service quality. She underlined that Ahmed Sékou Touré International Airport is central not only to air transport but also to the country’s economic, tourism, and international attractiveness.

Against the backdrop of the Simandou 2040 program ambitions, she pointed out the necessity for airport platforms that meet international standards and growing expectations from investors, partners, and travelers. Performance depends equally on infrastructure quality and the professionalism and coordination of all actors in the aviation chain. The Ministry of Transport reaffirms its support for efforts aimed at improving airport performance, and enhancing civil aviation safety, security, and quality culture in line with international standards.

Institutionalizing Hospitality as a Permanent Culture

Beyond the week’s events, the challenge is to embed hospitality permanently in the operational practices of the airport community. Passenger satisfaction, service quality, and Guinea’s reputation are shared responsibilities involving airport authorities, government services, security forces, airlines, concessionaires, service providers, and all platform personnel.

Through this inaugural Hospitality Week, the Ministry of Transport intends to establish Ahmed Sékou Touré International Airport as a regional reference for security, safety, operational efficiency, and hospitality—a vision that underscores the essential truth that airport modernization is measured not only by infrastructure but also by the quality of experience offered to every traveler.