Euroairlines partners with Sopra Steria to enhance operational efficiency through artificial intelligence

– The company boosts its competitiveness with an agreement focused on revenue management, automation, and customer service

Euroairlines, a Spanish company specializing in air distribution, has signed a strategic agreement with Sopra Steria, a leading European provider of consulting, digital services, and software development, to integrate artificial intelligence solutions into its business model. The aim of this partnership is to increase profitability and strengthen Euroairlines’ competitiveness in an increasingly demanding global market.

The agreement establishes a framework for collaboration between the two companies and calls for the development of three projects in several key business areas: revenue management, operations, and customer service. This initiative is part of Euroairlines’ strategy to integrate technology as the foundation for its growth and efficiency.

The first pillar of the agreement focuses on revenue management. Euroairlines will implement advanced data analytics tools to benchmark its pricing against the market and dynamically adjust fares based on demand. This will enable the company to enhance its competitive positioning and optimize margins.

In the operations domain, Euroairlines will automate reservation management, reporting processes, and system communications. This will reduce manual workloads, minimize errors, and significantly improve productivity.
Regarding customer service, artificial intelligence will enable the automation of information provided to passengers and travel agencies, as well as processes such as bookings, payments, changes, cancellations, and refunds. This will result in faster, more efficient service and lower operational costs.

“This agreement with Sopra Steria marks a decisive step in our growth strategy. Artificial intelligence allows us not only to become more efficient, but above all to improve our revenue through more accurate, data-driven decision-making,” said Antonio López-Lázaro, CEO of Euroairlines. “The use of this technology also enhances our internal processes and elevates the quality of service we provide to airlines, agencies, and passengers. This is a transformation with a direct impact on both our results and our value proposition,” he added.

“The application of artificial intelligence at Euroairlines will transform the experience across the entire air transport value chain, enabling more agile processes, faster response times, and more personalized services,” said Antonio Peñalver, Managing Director of Sopra Steria in Spain. “At Sopra Steria, we will support our partners by contributing our full technological
expertise, delivering added value that enhances the services offered to all their customers,” he concluded.
Sopra Steria brings extensive expertise in consulting and digital transformation, supporting Euroairlines in the implementation of these solutions. Through this alliance, Euroairlines strengthens its positioning as an innovative player in the air distribution sector and reinforces its commitment to artificial intelligence as a driver of growth, efficiency, and profitability.

About Euroairlines

Euroairlines (www.euroairlines.es) was founded in Spain in 2000 as a commercial air transport operator. The airline has established itself as a benchmark in global connectivity by integrating digitalization and artificial intelligence to optimize load factors and maximize seat sales across air and intermodal transport. Through its IATA plate Q4-291, supported by leading travel agencies and GDS and NDC channels in more than 75 markets, Euroairlines provides distribution services to other airlines and transport operators. Headquartered in Madrid, Spain, and with offices in more than 60 countries across five continents, Euroairlines combines intermodality with a strong focus on sustainability, positioning itself as a key player in efficient global mobility.

About Sopra Steria

Sopra Steria, a recognized European leader in consulting, digital services, and software development, helps its clients drive digital transformation and achieve tangible, sustainable results. The company delivers end-to-end solutions that enhance the competitiveness of large enterprises and organizations by combining deep sector expertise with innovative technologies, all within a fully collaborative approach. Sopra Steria places people at the heart of its work and is committed to helping clients maximize their digital capabilities to build a positive future. With 51,000 employees across nearly 30 countries, the Group generated revenue of €5.6 billion in 2025. In Spain, Sopra Steria has been present since 2000 and employs 4,500 professionals across 13 offices. It offers a comprehensive portfolio of solutions and services for sectors including banking and insurance, public administration, transport, retail, infrastructure management, airlines, telecommunications, utilities, and energy. Its client base includes many of the companies listed on the IBEX 35, which have undertaken various digital transformation and optimization programs.